Shipping policy
Shipping Policy
Order Processing and Preparation
Once your order is confirmed, our team will process and prepare it for shipping within 1 to 3 business days.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Free Shipping: Estimated delivery time of 5 to 12 business days after the order has been processed.
- Express Shipping: Faster delivery option available (the exact delivery time may vary depending on your location).
Shipping Costs
- Free Shipping: Available at no additional cost for all orders.
- Express Shipping: The cost will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the status of your delivery in real time.
Return, Exchange, and Refund Policies
We accept returns and exchanges within 30 days of receiving your order.
To request a return or exchange, please contact us via email at info@zelvitt.com.
Important Notes
- Delivery times may vary during holidays or periods of high demand.
- Please make sure your shipping address is entered correctly. We are not responsible for deliveries made to incorrect addresses.
For further information or questions, please feel free to contact us through our official channels.