Shipping policy
Shipping Policy
Order Processing and Preparation
After your order is confirmed, our team will process and prepare it for shipment within 1 to 3 business days .
Shipping Methods and Delivery Times
We offer the following shipping options:
Free Shipping : The estimated delivery time is 5 to 12 business days after order processing.
Express Shipping : Faster delivery available ( exact delivery times may vary depending on location ).
Shipping Costs
Free Shipping : Available at no additional cost for all orders.
Express Shipping : The cost will be calculated and displayed at checkout .
Order Tracking
As soon as your order is shipped, you will receive an email with a tracking number , allowing you to monitor the status of your delivery in real time .
Return, Exchange and Refund Policies
We accept returns and exchanges within 30 days after receipt of the merchandise.
To initiate a return or exchange, please contact us by email at info@zelvitt.com .
Important Notes:
Delivery times may vary during holidays or periods of high demand .
Please ensure that the shipping address is correct . We are not responsible for deliveries made to incorrect addresses.
For more information or to clarify any questions, please contact us through our official channels .